Efficient measurement programs
In our work, we use the ISO/IEC 15939 standard to design the measurement programs. This means that we can optimize the number of metrics and indicators.
In other words, we go from this picture
To this picture
Assessing the robustness of measurement programs
Most organizations have some sort of measurement program. However, the programs differ in terms of infrastructure, support, organization and other things.
In this paper we provide the method for assessing how good a measurement program is: https://www.sciencedirect.com/science/article/pii/S0164121215002368